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Warranty, legal warranty, and return information

🛡️ Warranty & Returns Policy – MantaSleepMSK

Last updated: July 5, 2025

Legal Warranty

All our products are covered by a 2-year legal warranty of conformity from the date of delivery.
This warranty covers manufacturing defects or non-conformities of the product.

If your product is defective or non-compliant, you are entitled to:

  • A repair,

  • A replacement, or

  • A refund, depending on the situation.

This legal warranty is automatic and free of charge.

Commercial Warranty (if applicable)

Some products may include an additional commercial warranty.
Specific details are mentioned on the product page or inside the packaging.
This warranty does not replace the legal warranty.

Right of Withdrawal & Returns

You have the right to withdraw your purchase within 14 days of receiving your order, without giving any reason.

Conditions:

  • The product must be unused, in its original condition, and original packaging.

  • Return shipping costs are borne by the customer, except in cases of defective products or errors on our part.

  • Refunds are processed within 7 days after we receive and inspect the returned item.

  • Returns will not be accepted if the product has been used, damaged, or returned incomplete.

Non-Returnable Products

For hygiene and safety reasons, certain items cannot be returned once opened or used
(e.g., personal care accessories, sleep masks that have been worn, etc.).

Return Procedure

  1. Send an email to contact@mantasleepmsk.com with your order number and reason for return.

  2. We will provide you with the return address and instructions.

  3. Ship your package back to us and keep the proof of postage.

  4. Once your return is received and inspected, we will process the refund or exchange accordingly.

Contact

For any questions related to warranty or returns, please contact us:

📧 Email: contact@mantasleepmsk.com
🌐 Website: https://mantasleepmsk.com

a man wearing a blindfold
a woman in orange outfit jumping in the air

We believe most sleep companies focus on the wrong things.

For us, sleep itself isn't so important, it's what you do with the energy that good sleep gives you.

On the surface, we make the world's best sleep masks and functional sleep accessories. But Manta has even more to offer.

Our goal is to give you the energy to live your best life. Sleep is just our strategy.

a woman wearing a sleep mask

We believe...


Good sleep is the non-negotiable foundation you need to live a fulfilling life.

It's impossible to fully exploit your potential if you don't nap every day.

Everything we do is motivated by our desire to improve life through better sleep and regular naps.

a woman sitting in a chair with her hands behind her head
a woman lying on the floor with her head on her eyes

Napping at work should be celebrated not condemned.

We think it's ridiculous and counterproductive to get up at 5am and work 18-hour days. (We're thinking of you, "hustle culture").

And we think a nap is much more effective than coffee.

Because the truth is, your body is programmed to nap. And for good reason. Naps give you the energy, focus, strength and clarity you don't get from dragging yourself through the afternoon.

That's why a big part of our mission is promoting our pro-nap movement.

a woman sleeping with a mask on her face

The Pro-Nap movement aims to reject the counterproductive and shameful corporate nonsense about napping.

For years, Manta Sleep's founders were denied well-deserved rest in the corporate world.

Every afternoon, after lunch, their eyes would glaze over as they aimlessly scrolled their cursor over their Excel spreadsheets.

Instead of taking a little nap to refresh themselves, they were forced to spend the afternoon devoting all their creative energy to simply staying awake. Ridiculous.

The Pro-Nap movement aims to create a community that encourages thriving and change in our businesses and communities.

And to reclaim what should have always been yours: your vitality.

a man wearing a sleeping mask

Follow our lead:

Take a nap. Own it. Don't apologize to anyone.

Daily naps have always been an integral part of our culture.

Every afternoon, it's nap time: turn off the lights and put on your Manta masks.

Through all our creations, we want to give every sleeper permission to nap and provide them with the products they need to do so.